Privacy policy
This Privacy Policy describes how "www.beyondkp.com.au" collects, uses, and discloses your Personal Information when you visit or make a purchase from the business.
Personal Information
The Privacy Act 1988 (Cth) defines "personal information" as meaning information or an opinion that identifies an individual.
The kind of personal information that we collect from you will depend on how you use the website.
The personal information which we collect and hold about you may include: login credentials, payment details, name, email, address, phone number, your interest and any other information which we may need to promote our goods or services.
Using our website
We may collect personal information from you whenever you input such information into the website.
We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
We use your personal information to provide our products or services to you, to manage and account for our products or services, to improve our products or services, to manage our relationships with you and to provide you with information about our ideas, events, or other products or services that may interest you.
Third Party Company Using Website Cookies
The below companies may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and how you interact with our properties and ads for a variety of purposes, such as personalisation of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links.
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We use Klaviyo for Email & SMS Marketing. You can read more about how Klaviyo uses your Personal Information here: https://www.klaviyo.com/legal/privacy
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
- We use TripleWhale to help us understand how our customers use the Site. You can read more about how TripleWhale uses your Personal Information here:
- https://www.triplewhale.com/pages/privacy-notice
Information Security
We take reasonable steps to protect all information which we hold (including your personal information). We also take reasonable steps to hold information securely in electronic or physical form.
Changes To Our Privacy Policy
Sometimes it will be necessary for us to update and change our privacy policy. We reserve the right to change our privacy policy at any time. We may notify you about changes to our privacy policy by posting an updated version on our website.
Access To Your Information
You may request a correction or obtain access to the personal information we hold about you at any time by emailing us at hello@beyondkp.com.au. We will deal with all requests for access to personal information as quickly as possible but may charge you a fee where access is provided.
Text Marketing Notifications
By subscribing to BeyondKP Skincare's text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialling system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.
Complaint procedure
If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us at hello@beyondkp.com.au.